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FAQ
For Parents
For Tutors
We love to hear from you and understand more about your child and you concern. Feel Free to fill up the enquiry form or Whatsapp message. Our friendly tuition coordinators will respond to your query within the next working day. 😄
Our network includes top undergraduates and graduates from reputable institutions (such as NUS, NTU, SMU, SUTD, SIT, and local polytechnics), full-time tutors, and current or ex-MOE school teachers.
For safety and verification, we require at least one adult to be present at home. We also recommend conducting the lesson in an open areas of the house (e.g., the living room), especially if the tutor is of the opposite gender.
Of cos No. Our matching service and consultation are completely free for parents and students. We do not charge you any commission.
For the First 2 weeks, AceHub Tutor will collect from Parents each time after lesson complete, after Tutor is confirmed after 2 weeks, Parents will pay direct to the Tutor.
There are no binding contracts. If you feel the tutor's teaching style does not match your child's learning style, you can request a replacement or termination immediately after any lesson.
No, there are no penalties. You only pay for the exact number of lesson hours that have already been conducted.
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